Account creation & settings
Frequently asked questions

Account creation

We're sorry but you need to have an Rx number at McKesson pharmacy in order to create an account.

If you want create an account to manage prescriptions for a family member, you can do so by creating a manager account that does not require you to have an RX number.

Preferences

You can update your mobile number by signing in to the mobile app or Web Pharmacy and going to "Account". Once on the Account page, you will see the mobile number that's in our system today. To update it, click on the mobile number and you’ll be walked through the process to change it.

Please note that you will need to verify your new mobile number before you can get any texts from us.